INTRODUCTION

L T McGuinness have the unique capability in the Wellington construction sector of constructing and then further maintaining a building to the exact standards it was designed to after project completion through

L T McGuinness Facilities + Maintenance.

We use our extensive construction experience and knowledge to provide market leading management and maintenance of commercial and mixed-use property assets.

We are a team of experienced facilities managers, resident services managers and maintenance technicians delivering exceptional customer service to property owning and occupying clients. Our experience is particularly proven on the management and maintenance of new buildings in Wellington. Combining these services we offer whole of life asset management and maintenance.

L T McGuinness Facilities + Maintenance offer a variety of service offerings to customers and clients, including:

Maintenance Services

Facilities Management

Resident Services Management

SERVICES AVAILABLE

Maintenance Services

Experts in building and maintenance.
The specialist Facilities + Maintenance division of L T McGuinness is dedicated to the maintenance of commercial property and office/retail premises across Wellington.

A core component of the Facilities + Maintenance offering is property maintenance services.

Having a team of carpenters solely dedicated to maintenance we’re able to provide expert property maintenance solutions to ensure high quality appearances and safe buildings are maintained.

We can arrange anything from a loose door handle, to a whiteboard on a wall, fixing some lights, replacing carpet, to shifting an office wall or a new office fitout.

Our maintenance team have an unmatched reputation for their public relations with customers which is vital for working in operating corporate environments.

Our repeat business and quality of customers we work with is testament to this of becoming a partner of choice.

Our maintenance services comprise:

Reactive property maintenance, often requiring urgent and same day service
Building and carpentry maintenance
Office and retail joinery maintenance
Small works such as office alterations and improvements
Procurement of building supplies and hardware
Façade repairs
Leak investigation and repair
Co-ordination and engagement of sub-contractors and service trades
Project management
Priced and quoted works

Having trade accounts at the most reputable building supplies stores, hardware suppliers and trade suppliers across Wellington means procuring anything building related is achievable.

Our sub-contractor network is vast and highly skilled with established relationships with the best there is.

Our known reputation for suppliers and sub-contractors being paid on time creates partnerships with them to ensure their delivery of service to us, and ultimately to the client.

Facilities Management

We are typically contracted by building owner clients to manage the day to day maintenance, operations and long-term maintenance planning of a property asset.

This service includes:

Liaison with building occupiers and stakeholders
Response to occupier requests for maintenance and general facilities management
Contractor Management
Co-ordinating maintenance activities around an asset
Operating expense budgeting and expense management
Planned preventative maintenance contracts
Asset planning
Long term maintenance plans
Contractor review, tender and selection
Ensuring safe, immaculately maintained and well presented property assets
Defect liability period management and ensuring warranty obligations are met
Project management
Property compliance

Resident Services Management

Resident Services Management is a service offering we provide to high quality apartment developments with a Resident Services Manager based onsite taking care of daily operations. The Resident Services Manager works closely with a Facilities Manager on the daily operations around a property. This requires impeccable customer service and knowledge base for a variety of potential requests and tasks:

Co-ordination of in apartment maintenance for residents
Delivery of parcels to the apartment
Dry cleaning, vehicle drop offs/pick ups and pet care
Regular apartment checks during extended periods of time away
Co-ordinating property maintenance such as exterior cleaning and planned air conditioning maintenance requiring in apartment visits.
Providing an onsite security presence
Bookings for meeting rooms, theatres and shared vehicles
Ensuring impeccable appearance standards are maintained
Providing residents with regular communication on activities in and around the building
Body Corporate communications

TEAM

Our people are our main asset. Louis Scoble, as Maintenance Manager, has been with L T McGuinness since the creation of the dedicated Facilities + Maintenance division in 2008. A trade qualified carpenter and quantity surveyor with an extremely sharp eye for detail ensures nothing is missed and the job is done right.

Supporting Louis are a team of maintenance carpenters fully trained and competent to undertake any property maintenance related task.

Often the maintenance staff will assist with major construction completion tasks where the highest attention to detail is required, such attention to detail filtering through in any maintenance task completed.

All staff are ConstructSafe Tier One qualified with other qualifications such as Working at Heights, Mobile Elevated Work Platforms, specialist tool competencies, and other internal competency training. We will always work within individual client safety protocols as required.

All staff have expert knowledge in hardware, materials, exterior façade systems, surface finishes and modern construction techniques with no job being out of the equation. Working closely with architects and building consultants on a regular basis builds rapport and trust with them to specify products that will last the distance.

Job allocation and workflow management is web and app based through mobile technology allowing office staff to communicate and assign jobs as they are requested. This creates individual job records for each and every maintenance job through to invoicing, and communication through the workflow process if required.

Our staff’s affinity of working in corporate office environments is a major strength for customer satisfaction. Our branded clothing allows for easy identification, relationship building and security purposes.

We enjoy the partnership approach of being a trusted adviser to our customers and being known as a “safe pair of hands” when tasked with undertaking a property maintenance request.

Mark Oldfield

Facilities + Maintenance Manager

Finnbarr Kerr-Newell

Facilities Manager

Louis Scoble

Maintenance Manager

Richard Cresswell

Maintenance Carpenter

Gary Ellis

Maintenance Carpenter

Olivia Crabbe

Facilities Manager

Dan Stickney

Maintenance Carpenter

Malcolm Cree

Resident Services Manager

CLIENT + CUSTOMER EXAMPLES

Maintenance Services

Government House
David Jones
Contact Energy
Ministry of Social Development
HRL Morrison & Co.
Moore Wilsons
Weltec
Lumino the Dentists
Precinct Properties
Trade Me
Xero
Ministry for Primary Industries
Treasury
Kiwi Property Goup
PMG Funds Management